Good to know.

For Pacaya, no — if you can walk for a few hours on uneven ground you’re fine. Acatenango is genuinely hard: over a kilometre of climbing at altitude on loose volcanic sand. You don’t need to train for months, but you should be comfortable with a long, steep day.

Acatenango tops out near 3,976 m. A mild headache and shortness of breath are common; serious altitude sickness is rare on a one-night trip. We move at a steady pace, carry a first-aid kit, and turn around if anyone isn’t right.

If we cancel a hike for unsafe conditions, you reschedule for free or get a full deposit refund. Cloud at the summit is normal and not a cancellation reason — it usually clears at sunrise.

We follow Fuego’s activity through INSIVUMEH and local guides every day. The Acatenango base camp and the Fuego saddle viewpoint sit at a safe distance. We change or cancel the Fuego add-on if activity picks up.

Warm layers (it gets near freezing at camp), a headlamp, 2–3 L of water, gloves, a hat, sunscreen, and proper hiking shoes. The full list is on each hike’s page. We can lend some gear — ask when you book.

A deposit through a PayPal link locks your date. The balance is due on the day of the hike, in cash (USD or GTQ) or by card.

Trips run from Antigua. We can arrange a Guatemala City pickup for an extra fee — tell us when you request a date.

Yes. Because every departure is private, a solo booking means the guide is yours — at the single-person rate shown on each hike’s price table. Message us your dates and we’ll let you know if another booking is looking to share.